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We couldn't have written a better letter if we'd written them ourselves!


Hear What Our Customers Have to Say

"We would not even for a moment hesitate to recommend our many family and friends "

In a world of financial upheaval, job losses, foreclosures and global panic it comes with great pleasure that I can announce that my wife and I hold secure and stable positions as a credit analyst and a collection/repossession representative. While challenging at times, we have prided ourselves on aiding the most unfortunate and deserving individuals that have succumb not by choice to the perils of this volatile economy.

This commitment has been exemplified by your staff at Applewood Chevrolet Cadillac.In a troubling and concerning era for General Motors the staff at Applewood Chevrolet Cadillac have exceeded and strived for exemplary service, commitment and loyalty to their customers.Mostly notable are the receptionists that are extremely courteous, pleasant and willing to aid with the minutest issue at hand, Joe Hakim the new car sales manager who is extremely knowledgeable and loyal to his past and present customers. It is his keen sense of understanding that soothes the most paranoid of consumers. It is no wonder that after having dealt with Joe for over 15 years that my loyalty will continue to follow wherever Joe may be employed.

Vince Paradiso, Finance Manager. From the moment we purchased our new 2009 Chevrolet Cobalts we have felt nothing but gratitude and enjoyment for dealing with your dealership. Vince has gone far and beyond the call of duty and for his actions and commitment, the word THANK YOU would not be able to express our deepest sentiments and gratitude. With an abundant amount of e-mails and telephone calls and messages I am surprised at the enthusiasm as if he were conversing with you for the 1st time. The late night ensuring that our deals were completed with accuracy and timeliness are unforeseen in my experiences with a dealership.We would not even for a moment hesitate to recommend our many family and friends to Applewood Chevrolet Cadillac. It has been a superb experience working with all of you and I look forward to the many years of our continuing friendship.

Robert,

"This kind of Attention does not go unnoticed"

I've been bringing in my fleet vehicle in to Applewood for service since the day I picked it up from Applewood. In all this time I've been meaning to send an e-mail to express how satisfied I am each and every time your service staff looks after me but always never got around to doing it. Well I just picked my car up today and again, pleased as usual with the way Lisa Ottaviani kept me in the loop with what was happening and when the car would be ready. Just like you to know that this kind of attention does not go unnoticed.

Bob,

"My next purchase of a GM car will be at your dealership! "

I recently purchased a Cadillac SRX SUV from your dealership. I was assisted by your Sales Representative, Mr. Payam Kachooey.

I take this opportunity to convey my appreciation to you for the outstanding service I received from Payam. During my 20 years of residence in Ontario, I have purchased over 8 vehicles. I have never experienced the quality of service that he provided. Given my attention to detail and analysis, many questions had to be addressed in order to make the purchase.  Payam was excellent at providing me with the necessary details and followup responses to all my questions. Additionally, at time of delivery, notwithstanding the very cold temperature, Payam explained all of the features of the car in considerable detail. He took pride in his work and showed a sense of ownership of the vehicle. I highly appreciate this.

Unless price is a barrier, my next purchase of a GM car will be at your dealership.

 

Kris,

"Applewood was fantastic during the entire process"

Applewood was fantastic during the entire process of getting me my new Cobalt. I had gone in expecting to buy out my old lease on my car and Teo Verspaget ensured that I knew I had more options and spent all the time necessary to help me find a way to get my new car.

Wanda,

"You never once made the process troublesome"

Thank you very much for all the help you gave me today Teo. You never once made the process troublesome. You did it all with patience and a smile. You turned a stressful situation around for me.
I really appreciated the instructions that you gave me about my new car. Keep up the good work!

Jean,